Garage door is off the track in some circumstances it is possible for the rollers that move the garage door up and down to jump the track.
How do i open a stuck garage door.
If the rollers are out of the track contact a clopay master or authorized dealer to professionally and safely get your door back on track.
Wipe off the photo eye what looks like a small lens about in diameter with a soft rag and then try to open the door again.
Look at the door rollers on each side of the door.
Check to see if anything a shovel broom etc fell and is now stuck in the track that is causing it to be lodged.
Your jammed garage door can be caused by something as simple as an obstruction in the track.
Doors are built so no one can break in.
Check the battery in your remote operator by walking into the garage holding it in your hand.
Once you cut the bottom you will push the door in and cut the next up bracket.
Press the button as you observe a small blinking red light on the box where the chain enters and exits.
If they are not you will need to lower the door slowly by hand.
If you are a pro and have the tools use a sawzall to cut the bottom jamb bracket from one side the blade should be long enough to get through the door and the garage frame.
If the bottom roller is out on one side bend the outside edge of the track with a pair of vise grips and push the roller into the track before lowering the door.
Now there should be enough room to crawl inside.
This can be a quick fix by identifying the object and then removing it.
Adjust the opener s pulling force.
Enter the garage by the side door then you can open the main door using the internal handle.
If your garage door gets stuck when opening this may be why.
To open it up all you need to do is thread a coat hanger or hooked piece of wire through the top of the door and open the emergency latch which can also be done by the rope many emergency latches.
You can continue to use the door this way until you have the lock and or handle connection repaired.
Both jobs are relatively simple and we would normally be able to do either as part of a standard call out visit.